Practice

All Use Cases

The Scheme should support the processing of payments associated with all use cases and the tracking of use case type in the payment message.

Pay Everywhere for Anything

End users can send and receive payments for all necessary purposes

How to Implement

Guidance

Identify use case type in payment message.

The Scheme requires DFSPs to associate all transactions to a specific use case through an indicator placed in the message format. The Scheme specifies the message fields and content to be used in tagging. Tagging is used by the Scheme to track volume by use case type to understand current usage. This is particularly valuable when combined with the gender identification of the payer and the payee. The use case identification and gender tagging together will allow detailed analysis of usage patterns in the Inclusive IPS, providing concrete evidence of how it is being used and by whom.

Track information on purpose of cross-border transactions.

The Scheme should direct DFSPs to track supplemental information in payment messages that describes the purpose of cross-border transactions. The data collected should be captured in a manner that is supportive of the country’s balance of payments statistics collection.

Why It Matters

Support for all use cases, domestic and international, ensures that all of end users’ daily payment needs are met. From a Scheme perspective, identification of the use case supports better tracking of information and when combined with gender-disaggregated data tracking will enable a better understanding of different end users’ preferences and usage patterns.

Seeing More Clearly

Select a lens to learn the “why” this practice.

Women’s Inclusion

Women’s initial interaction with digital payments is often a result of digital wage (B2P) and government disbursements (G2P), but continued usage requires that women can pay for all of their daily needs as consumers and merchants.

Cross-Border

End users have diverse payment needs that include cross-border transfers across all use cases, primary among these are person-to-person remittances, consumer to merchant payments, including e-commerce, and cross-border trade. Meeting these diverse financial needs of end users is essential to making cross-border payments useful and convenient.

A woman purchases a necklace using mobile money in Rwanda.

Related Resources

Explore more practices

Review other L1P practices and learn more about how to apply them to your IPS.

A woman uses mobile money to purchase fruit at a market in Rwanda.