Practice

Government Use

Government agencies should use the Scheme for all types of retail disbursements (G2P) and collections (P2G).

Pay Everywhere for Anything

End users can send and receive payments for all necessary purposes

How to Implement

Guidance

Understand government payment needs.

Government entities can be significant users of an Inclusive IPS and have widely varying needs depending on the specific entity and jurisdiction. Early stakeholder engagement is needed to understand how the diverse conditions (e.g. existing state of digital record usage, current collections and disbursement methods, other relevant regulation, requirements to validate beneficiaries / payees) impact government needs. Government readiness to use the new system may provide early payment volumes and also helps make other end users aware of the benefits of the Scheme, promoting additional participation.

Design for government payment needs.

After cataloging the varied needs of government entities as acceptors and originators of payments, ensure that Scheme technical requirements and rules support seamless government payments to and from all types of end users.

Send payments directly to women.

When possible and appropriate, and with due consideration for women’s privacy concerns, government agencies should prioritize digital social disbursement payments into women-owned accounts.

Why It Matters

This ensures greater scale for the Inclusive IPS, and signals trust in the system, making it more useful for all people, including underserved communities.

Seeing More Clearly

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Women’s Inclusion

Many women’s first interaction with digital payments is a result of government disbursements (G2P), which require thoughtful design to ensure women’s needs are adequately addressed and that women build confidence and trust in digital payments.

A woman purchases a necklace using mobile money in Rwanda.

Tools

Design Guides

Dig into how to implement each of the practices.

Related Resources

From the Community

Helpful resources from other organizations on implementing this practice.

    PDF | World Bank

    Digital G2P Payments and Women’s Economic Empowerment

    Evidence Brief: of Impact of G2P payments on Women’s Lives

    Blog | World Bank

    Empowering Women: Send Social Assistance Payments Directly to Her

    Explanation of Value of Digital G2P Payments to Women

    FinDev Gateway

    Enhancing Women’s Economic Empowerment Through Digital Cash Transfers – Digitize/Direct/Design: The D3 Criteria

    Principles for Digital G2P Payments to Women

    ILO

    Cash Transfer Programmes, Poverty Reduction and Empowerment of Women: A Comparative Analysis. Experiences from Brazil, Chile, India, Mexico and South Africa

    Comparative Case Studies Illustrating Approaches to Digital G2P Payments to Women

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A woman uses mobile money to purchase fruit at a market in Rwanda.