End users must have information they need to safely conduct transactions, ensuring that they are confident in paying the right receiver, are clear on the amount of the payment prior to commitment, and are protected by the system from fraud.
How to Implement
Practices
User Awareness and Capability Building
Learn More Review User Awareness and Capability BuildingSimplified Customer Due Diligence
Learn More Review Simplified Customer Due DiligenceData Protection
Learn More Review Data ProtectionCertainty of Payee
Learn More Review Certainty of PayeeAlias Addressing
Learn More Review Alias AddressingTransparent Terms
Learn More Review Transparent TermsFraud Liability
Learn More Review Fraud LiabilityFraud Rules
Learn More Review Fraud RulesNotifications
Learn More Review NotificationsWhy It Matters
The experience of fraud, loss of funds, or other mistakes in or misuse of transaction data can have a severe negative impacts on end user safety and perceived security, especially on low-income women end users, and may lead to a loss of trust in the Inclusive IPS.
Related Resources
Explore more practices
Review other L1P practices and learn more about how to apply them to your IPS.
