How to Implement
Guidance
Ensure usability for all devices.
The Scheme should also take end user devices and general internet availability into consideration when designing the Scheme so that DFSPs can reasonably offer it to any end user. The Scheme should clearly define minimum requirements for delivery channels and user interfaces that DFSPs must provide to ensure end users with any type of phone can meaningfully use the service.
Why It Matters
This makes Inclusive IPS more accessible by eliminating the need for expensive smartphones, data plans or specialized devices, making digital payments more affordable and inclusive.
Seeing More Clearly
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Women’s Inclusion
Though women’s ownership of smartphones is increasing globally, women, who are often more financially constrained than male counterparts, remain more likely to use lower-cost, basic mobile devices. They benefit from user interfaces designed specifically for such devices.
Tools
Design Guides
Dig into how to implement each of the practices.
Generic payments scheme rulebook categories and example table of contents
A generic scheme rules that IIPS operators can use to build their own rulebook
Review Generic payments scheme rulebook categories and example table of contentsPractitioner’s Guide to Payments Scheme Governance and Financial Inclusion
A practical guide to payment scheme governance, outlining key considerations, structure types, and best practices to ensure financial inclusion within digital financial systems, with actionable…
Review Practitioner’s Guide to Payments Scheme Governance and Financial InclusionRelated Resources
From the Community
Helpful resources from other organizations on implementing this practice.
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